Business Consulting

We are thrilled to celebrate Colin's ten-year milestone as a Concept franchise partner. His dedication to customer service and passion for helping people have made him an inspiration to many. In this interview, we will delve into Colin's story and learn about why being a Concept franchise partner has been such a personally fulfilling career for him.Rebecca: Can you tell me about your work history before joining Concept?Colin: Of course. I began my career as an apprentice diamond setter in Hatton...

In 2023, Concept Claim Solutions, the longest-standing claims management franchise in the UK, had a phenomenal year. They proudly received the highly coveted 5-Star Franchisee Satisfaction Award and were honoured to be selected as finalists in not one, but two categories of the prestigious Quality Franchise Association Virtual Awards - 'Franchisor of the Year' and 'Best Adaptation to Change'. Furthermore, they achieved 37th position in the Elite Top 100 Franchise Awards.In November 2023, the sup...

My name is Pasha, and I am a franchise partner for Concept Claim Solutions (South West Wales). I joined the company in March 2021, and I have to say it's the best decision I ever made. It has given me the time to spend with my children while they are young and the financial freedom to achieve the lifestyle I desire.One of the things I love about being a part of the Concept Claim Solutions team is that you feel part of a team that is all aiming to achieve the same goals. You always have someone f...

On 1st February, in a landmark event signifying the importance of business coaching in entrepreneurial success, Andrew Sperring of ActionCOACH Bristol was honoured with an invitation from Prime Minister Rishi Sunak to visit 10 Downing Street. The exclusive gathering of small business leaders addressed key aspects of scaling a successful business in the UK, tapping into the abundant talent and support available nationwide. Hosted by the Exchequer Secretary to the Treasury, Gareth Davies MP, an...

Who better to talk to about investing in a franchise than the franchisees themselves? So, who would you talk to? Well, there’s an exclusive club of elite franchises who have been rated 5-star for franchisee satisfaction every year since 2013 – ActionCOACH, Puddle Ducks, Right at Home and TaxAssist. This esteemed achievement is a reason better than any for prospective franchisees to invest.The latest results have been released by WorkBuzz, an independent company who gather feedback from over 300...

The BFA HSBC Annual British Franchise Awards is a highly anticipated event that recognises the exceptional achievements of franchisors and franchisees across the United Kingdom. This year, we were thrilled to celebrate the success of Gary Dimond, the franchise partner of Concept Claim Solutions in Belfast, who was a finalist in the highly competitive "Franchisee Trailblazer" category.Along with his wife Helen and the Concept Claim Solutions team, we came together to celebrate Gary's achievements...